Privacy policy
Privacy Policy for Pedalboardpro.com
Effective date: 15 July 2025
At Pedalboardpro.com (“we,” “us,” “our”), your privacy is important to us. This policy explains how we collect, use, store, and protect your personal data and how we use cookies when you visit our website and make purchases. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Pedalboardpro.com is operated by a sole trader based in the United Kingdom.
- Email: info@pedalboardpro.com
- Michael Joseph Pert trading as Pedalboardpro.com
· Address: Heritage, Barretts Park Farm, Sandy Cross Lane, Old Heathfield, TN21 8QS
2. What Information Do We Collect?
We may collect and process the following information:
- Contact details: Name, address, email, and phone number.
- Order information: Items purchased, payment method (note: we do not store card details), delivery and billing addresses.
- Account details: If you register, your login credentials and preferences.
- Technical data: IP address, browser type, device information, and cookies (see Cookies section).
- Communications: Correspondence such as emails or contact form submissions.
3. How Do We Use Your Information?
Data is used to:
- Process and fulfil your orders.
- Communicate updates and respond to enquiries.
- Improve website and customer experience.
- Comply with legal obligations.
- (With your consent) Send marketing communications — opt-out anytime.
4. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device that help websites function or improve your browsing experience.
How We Use Cookies
- Essential Cookies: Necessary for site operation (e.g., shopping cart functionality, security).
- Performance Cookies: Collect anonymous data to improve website performance (e.g., analytics).
- Functionality Cookies: Remember your preferences and settings.
- Marketing Cookies: Used to deliver relevant ads (only with your consent).
Your Choices Regarding Cookies
- You can manage or block cookies through your browser settings.
- Blocking some cookies may affect your experience or certain features of our site.
- Upon first visiting our site, you will be asked to consent to non-essential cookies where applicable.
Cookies in Use
We use cookies to optimise website functionality, analyse the performance, and provide personalised experience to you. Some cookies are essential to make the website operate and function correctly. Those cookies cannot be disabled. In this window you can manage your preference of cookies.
You can also view the information in the table below here:
https://www.pedalboardpro.com/pages/cookies-in-use
Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. The website cannot function properly without these cookies.
| Name | Domain | Retention | Provider | Purpose |
|---|---|---|---|---|
| localization | www.pedalboardpro.com | 1 years | Shopify | Used to localize the cart to the correct country. |
| _tracking_consent | .pedalboardpro.com | 1 years | Shopify | Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. |
| _ab | www.pedalboardpro.com | 1 years | Shopify | Used to control when the admin bar is shown on the storefront. |
| _ab | .pedalboardpro.com | 1 years | Shopify | Used to control when the admin bar is shown on the storefront. |
| cart_currency | www.pedalboardpro.com | Session | Shopify | Used after a checkout is completed to initialize a new empty cart with the same currency as the one just used. |
| _shopify_essential | www.pedalboardpro.com | 1 years | Shopify | Contains essential information for the correct functionality of a store such as session and checkout information and anti-tampering data. |
| checkout | www.pedalboardpro.com | 21 days | Shopify | Used in connection with checkout. |
| checkout | .pedalboardpro.com | 21 days | Shopify | Used in connection with checkout. |
| checkout_token | www.pedalboardpro.com | 1 years | Shopify | Captures the landing page of the visitor when they come from other sites. |
| checkout_token | .pedalboardpro.com | 1 years | Shopify | Captures the landing page of the visitor when they come from other sites. |
| master_device_id | www.pedalboardpro.com | 1 years | Shopify | Permanent device identifier. |
| master_device_id | .pedalboardpro.com | 1 years | Shopify | Permanent device identifier. |
| storefront_digest | www.pedalboardpro.com | 1 years | Shopify | Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. |
| keep_alive | www.pedalboardpro.com | Session | Shopify | Used when international domain redirection is enabled to determine if a request is the first one of a session. |
| shopify_pay_redirect | www.pedalboardpro.com | 1 hours | Shopify | Used to accelerate the checkout process when the buyer has a Shop Pay account. |
| _storefront_u | www.pedalboardpro.com | 1 minutes | Shopify | Used to facilitate updating customer account information. |
| _storefront_u | .pedalboardpro.com | 1 minutes | Shopify | Used to facilitate updating customer account information. |
| _shopify_country | www.pedalboardpro.com | 30 minutes | Shopify | Used for Plus shops where pricing currency/country is set from GeoIP by helping avoid GeoIP lookups after the first request. |
| cart | www.pedalboardpro.com | Session | Shopify | Contains information related to the user's cart. |
| _shopify_country | .pedalboardpro.com | 30 minutes | Shopify | Used for Plus shops where pricing currency/country is set from GeoIP by helping avoid GeoIP lookups after the first request. |
| cart | .pedalboardpro.com | Session | Shopify | Contains information related to the user's cart. |
| shopify_pay | www.pedalboardpro.com | 1 years | Shopify | Used to log in a buyer into Shop Pay when they come back to checkout on the same store. |
| shopify_pay | .pedalboardpro.com | 1 years | Shopify | Used to log in a buyer into Shop Pay when they come back to checkout on the same store. |
| storefront_digest | .pedalboardpro.com | 1 years | Shopify | Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. |
| hide_shopify_pay_for_checkout | www.pedalboardpro.com | 1 days | Shopify | Set when a buyer dismisses the Shop Pay login modal during checkout, informing display to buyer. |
| hide_shopify_pay_for_checkout | .pedalboardpro.com | 1 days | Shopify | Set when a buyer dismisses the Shop Pay login modal during checkout, informing display to buyer. |
| customer_account_locale | www.pedalboardpro.com | 1 years | Shopify | Used to keep track of a customer account locale when a redirection occurs from checkout or the storefront to customer accounts. |
| customer_account_locale | .pedalboardpro.com | 1 years | Shopify | Used to keep track of a customer account locale when a redirection occurs from checkout or the storefront to customer accounts. |
| discount_code | www.pedalboardpro.com | 1 days | Shopify | Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout. |
| discount_code | .pedalboardpro.com | 1 days | Shopify | Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout. |
| shop_pay_accelerated | www.pedalboardpro.com | 1 years | Shopify | Indicates if a buyer is eligible for Shop Pay accelerated checkout. |
| order | www.pedalboardpro.com | Session | Shopify | Used to allow access to the data of the order details page of the buyer. |
| order | .pedalboardpro.com | Session | Shopify | Used to allow access to the data of the order details page of the buyer. |
| profile_preview_token | www.pedalboardpro.com | 5 minutes | Shopify | Used for previewing checkout extensibility. |
| profile_preview_token | .pedalboardpro.com | 5 minutes | Shopify | Used for previewing checkout extensibility. |
| login_with_shop_finalize | www.pedalboardpro.com | 5 minutes | Shopify | Used to facilitate login with Shop. |
| login_with_shop_finalize | .pedalboardpro.com | 5 minutes | Shopify | Used to facilitate login with Shop. |
| shop_pay_accelerated | .pedalboardpro.com | 1 years | Shopify | Indicates if a buyer is eligible for Shop Pay accelerated checkout. |
| _abv | .pedalboardpro.com | 1 years | Shopify | Persist the collapsed state of the admin bar. |
| _checkout_queue_token | www.pedalboardpro.com | 1 years | Shopify | Used when there is a queue during the checkout process. |
| _checkout_queue_token | .pedalboardpro.com | 1 years | Shopify | Used when there is a queue during the checkout process. |
| _identity_session | www.pedalboardpro.com | 2 years | Shopify | Contains the identity session identifier of the user. |
| _identity_session | .pedalboardpro.com | 2 years | Shopify | Contains the identity session identifier of the user. |
| _pay_session | www.pedalboardpro.com | 1 seconds | Shopify | The Rails session cookie for Shopify Pay |
| _master_udr | .pedalboardpro.com | 1 seconds | Shopify | Permanent device identifier. |
| _master_udr | www.pedalboardpro.com | 1 seconds | Shopify | Permanent device identifier. |
| _abv | www.pedalboardpro.com | 1 years | Shopify | Persist the collapsed state of the admin bar. |
| user | www.pedalboardpro.com | 1 years | Shopify | Used in connection with Shop login. |
| user | .pedalboardpro.com | 1 years | Shopify | Used in connection with Shop login. |
| user_cross_site | www.pedalboardpro.com | 1 years | Shopify | Used in connection with Shop login. |
| user_cross_site | .pedalboardpro.com | 1 years | Shopify | Used in connection with Shop login. |
| _pay_session | .pedalboardpro.com | 1 seconds | Shopify | The Rails session cookie for Shopify Pay |
| _shopify_essential | account.pedalboardpro.com | 1 years | Shopify | Contains essential information for the correct functionality of a store such as session and checkout information and anti-tampering data. |
| _ab | account.pedalboardpro.com | 1 years | Shopify | Used to control when the admin bar is shown on the storefront. |
| checkout | account.pedalboardpro.com | 21 days | Shopify | Used in connection with checkout. |
| checkout_token | account.pedalboardpro.com | 1 years | Shopify | Captures the landing page of the visitor when they come from other sites. |
| master_device_id | account.pedalboardpro.com | 1 years | Shopify | Permanent device identifier. |
| storefront_digest | account.pedalboardpro.com | 1 years | Shopify | Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. |
| _storefront_u | account.pedalboardpro.com | 1 minutes | Shopify | Used to facilitate updating customer account information. |
| _shopify_country | account.pedalboardpro.com | 30 minutes | Shopify | Used for Plus shops where pricing currency/country is set from GeoIP by helping avoid GeoIP lookups after the first request. |
| shopify_pay | account.pedalboardpro.com | 1 years | Shopify | Used to log in a buyer into Shop Pay when they come back to checkout on the same store. |
| hide_shopify_pay_for_checkout | account.pedalboardpro.com | 1 days | Shopify | Set when a buyer dismisses the Shop Pay login modal during checkout, informing display to buyer. |
| customer_account_locale | account.pedalboardpro.com | 1 years | Shopify | Used to keep track of a customer account locale when a redirection occurs from checkout or the storefront to customer accounts. |
| discount_code | account.pedalboardpro.com | 1 days | Shopify | Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout. |
| shop_pay_accelerated | account.pedalboardpro.com | 1 years | Shopify | Indicates if a buyer is eligible for Shop Pay accelerated checkout. |
| order | account.pedalboardpro.com | Session | Shopify | Used to allow access to the data of the order details page of the buyer. |
| cart | account.pedalboardpro.com | Session | Shopify | Contains information related to the user's cart. |
| _checkout_queue_token | account.pedalboardpro.com | 1 years | Shopify | Used when there is a queue during the checkout process. |
| _abv | account.pedalboardpro.com | 1 years | Shopify | Persist the collapsed state of the admin bar. |
| _identity_session | account.pedalboardpro.com | 2 years | Shopify | Contains the identity session identifier of the user. |
| _master_udr | account.pedalboardpro.com | 1 seconds | Shopify | Permanent device identifier. |
| login_with_shop_finalize | account.pedalboardpro.com | 5 minutes | Shopify | Used to facilitate login with Shop. |
| _pay_session | account.pedalboardpro.com | 1 seconds | Shopify | The Rails session cookie for Shopify Pay |
| profile_preview_token | account.pedalboardpro.com | 5 minutes | Shopify | Used for previewing checkout extensibility. |
| user | account.pedalboardpro.com | 1 years | Shopify | Used in connection with Shop login. |
| user_cross_site | account.pedalboardpro.com | 1 years | Shopify | Used in connection with Shop login. |
| _shopify_test | www.pedalboardpro.com | 1 seconds | Shopify | A test cookie used by Shopify to verify the store's setup. |
| _shopify_test | com | 1 seconds | Shopify | A test cookie used by Shopify to verify the store's setup. |
| _shopify_test | pedalboardpro.com | 1 seconds | Shopify | A test cookie used by Shopify to verify the store's setup. |
| auth_state_* | www.pedalboardpro.com | 25 minutes | Shopify | |
| auth_state_* | .pedalboardpro.com | 25 minutes | Shopify | |
| identity-state | www.pedalboardpro.com | 1 days | Shopify | Stores state before redirecting customers to identity authentication. |
| identity-state | .pedalboardpro.com | 1 days | Shopify | Stores state before redirecting customers to identity authentication. |
| identity_customer_account_number | www.pedalboardpro.com | Session | Shopify | Stores an identifier used to facilitate login across the customer's account and storefront domains. |
| _merchant_essential | www.pedalboardpro.com | 1 years | Shopify | Contains essential information for the correct functionality of merchant surfaces such as the admin area. |
| identity_customer_account_number | .pedalboardpro.com | Session | Shopify | Stores an identifier used to facilitate login across the customer's account and storefront domains. |
| in_checkout_profile_preview | .pedalboardpro.com | 1 days | Shopify | Used to determine if a merchant is in a checkout profile preview session. |
| skip_shop_pay | www.pedalboardpro.com | 1 years | Shopify | Disables Shop Pay as a payment method for a checkout. |
| _shopify_essential_ | www.pedalboardpro.com | 1 years | Shopify | Contains an opaque token that is used to identify a device for all essential purposes. |
| _merchant_essential | .pedalboardpro.com | 1 years | Shopify | Contains essential information for the correct functionality of merchant surfaces such as the admin area. |
| in_checkout_profile_preview | www.pedalboardpro.com | 1 days | Shopify | Used to determine if a merchant is in a checkout profile preview session. |
| _shopify_essential_ | .pedalboardpro.com | 1 years | Shopify | Contains an opaque token that is used to identify a device for all essential purposes. |
| skip_shop_pay | .pedalboardpro.com | 1 years | Shopify | Disables Shop Pay as a payment method for a checkout. |
| theme | .pedalboardpro.com | Session | Shopify | Used to determine the theme of the storefront. |
| theme | www.pedalboardpro.com | Session | Shopify | Used to determine the theme of the storefront. |
| auth_state_* | account.pedalboardpro.com | 25 minutes | Shopify | |
| identity-state | account.pedalboardpro.com | 1 days | Shopify | Stores state before redirecting customers to identity authentication. |
| _merchant_essential | account.pedalboardpro.com | 1 years | Shopify | Contains essential information for the correct functionality of merchant surfaces such as the admin area. |
| skip_shop_pay | account.pedalboardpro.com | 1 years | Shopify | Disables Shop Pay as a payment method for a checkout. |
| identity_customer_account_number | account.pedalboardpro.com | Session | Shopify | Stores an identifier used to facilitate login across the customer's account and storefront domains. |
| in_checkout_profile_preview | account.pedalboardpro.com | 1 days | Shopify | Used to determine if a merchant is in a checkout profile preview session. |
| _shopify_essential_ | account.pedalboardpro.com | 1 years | Shopify | Contains an opaque token that is used to identify a device for all essential purposes. |
| theme | account.pedalboardpro.com | Session | Shopify | Used to determine the theme of the storefront. |
Functional cookies
These cookies enable the site to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
| Name | Domain | Retention | Provider | Purpose |
|---|---|---|---|---|
| shopify_override_user_locale | www.pedalboardpro.com | 1 years | Shopify | Used as a mechanism to set User locale in admin. |
| shopify_override_user_locale | .pedalboardpro.com | 1 years | Shopify | Used as a mechanism to set User locale in admin. |
| shopify_override_user_locale | account.pedalboardpro.com | 1 years | Shopify | Used as a mechanism to set User locale in admin. |
Performance cookies
These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
| Name | Domain | Retention | Provider | Purpose |
|---|---|---|---|---|
| _shopify_s | com | 1 seconds | Shopify | Used to identify a given browser session/shop combination. Duration is 30 minute rolling expiry of last use. |
| _orig_referrer | .pedalboardpro.com | Session | Shopify | Allows merchant to identify where people are visiting them from. |
| _landing_page | .pedalboardpro.com | Session | Shopify | Capture the landing page of visitor when they come from other sites. |
| _shopify_s | .pedalboardpro.com | 30 minutes | Shopify | Used to identify a given browser session/shop combination. Duration is 30 minute rolling expiry of last use. |
| _shopify_y | .pedalboardpro.com | 1 years | Shopify | Shopify analytics. |
| _shopify_ga | .pedalboardpro.com | 1 days | Shopify | Contains Google Analytics parameters that enable cross-domain analytics measurement to work. |
| _shopify_ga | www.pedalboardpro.com | 1 days | Shopify | Contains Google Analytics parameters that enable cross-domain analytics measurement to work. |
| shop_analytics | www.pedalboardpro.com | 1 years | Shopify | Contains the required buyer information for analytics in Shop. |
| shop_analytics | .pedalboardpro.com | 1 years | Shopify | Contains the required buyer information for analytics in Shop. |
| _shopify_ga | account.pedalboardpro.com | 1 days | Shopify | Contains Google Analytics parameters that enable cross-domain analytics measurement to work. |
| shop_analytics | account.pedalboardpro.com | 1 years | Shopify | Contains the required buyer information for analytics in Shop. |
| _merchant_analytics | www.pedalboardpro.com | 1 years | Shopify | Contains analytics data for the merchant session. |
| _merchant_analytics | .pedalboardpro.com | 1 years | Shopify | Contains analytics data for the merchant session. |
| _shopify_analytics | .pedalboardpro.com | 1 years | Shopify | Contains analytics data for buyer surfaces such as the storefront or checkout. |
| _shopify_analytics | www.pedalboardpro.com | 1 years | Shopify | Contains analytics data for buyer surfaces such as the storefront or checkout. |
| _shopify_analytics | account.pedalboardpro.com | 1 years | Shopify | Contains analytics data for buyer surfaces such as the storefront or checkout. |
| _merchant_analytics | account.pedalboardpro.com | 1 years | Shopify | Contains analytics data for the merchant session. |
Targeting cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Name | Domain | Retention | Provider | Purpose |
|---|---|---|---|---|
| _shopify_marketing | www.pedalboardpro.com | 1 years | Shopify | Contains marketing data for buyer surfaces such as the storefront or checkout. |
| _shopify_marketing | .pedalboardpro.com | 1 years | Shopify | Contains marketing data for buyer surfaces such as the storefront or checkout. |
| _shopify_marketing | account.pedalboardpro.com | 1 years | Shopify | Contains marketing data for buyer surfaces such as the storefront or checkout. |
5. How Do We Store and Protect Your Data?
- We protect your data with secure servers, encryption, and access controls.
- Your data will only be shared with trusted third parties as necessary to provide our services (e.g., payment processors, delivery services).
- We do not sell or rent your personal data to third parties.
6. Your Rights
You may:
- Access and correct your personal data.
- Request deletion or restriction of processing.
- Withdraw consent to marketing emails.
- Object to certain data processing.
Contact us at info@pedalboardpro.com to exercise these rights.
7. Data Retention
We retain your information only as long as necessary to provide services or comply with legal requirements.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be on our website with an updated effective date.
10. Contact Us
For questions about privacy or data protection:
Email: info@pedalboardpro.com